We pride ourselves on delivering high quality IT support tailored to your needs.
At SiSTEMZ, we provide reliable IT Services and Support to keep your business running smoothly. From troubleshooting technical issues and resolving day-to-day IT problems, to proactive maintenance and ongoing system support, our team is here to ensure your technology works when you need it most. Whether you require quick assistance, regular maintenance, or long-term IT support, we deliver responsive, practical solutions that minimise downtime and maximise productivity.
We have both Pay-As-You-Go and Monthly Support Subscriptions available.
Complete IT Infrastructure
Whether you're setting up a new office, upgrading existing systems or resolving technical issues, SiSTEMZ provides everything you need to keep your business connected, secure and running efficiently. From hardware supply and installation to network configuration, cybersecurity and software support, we deliver practical solutions tailored to your business.
Our services include:
Network site surveys and setup
Wi-Fi optimisation and network troubleshooting
Router and modem configuration
Supply of networking equipment
PC and Mac setup
Supply and installation of new hardware
RAM and storage upgrades
Operating system repair and reinstallation
Cybersecurity solutions
Data backup and recovery
Project Work & Installations
Whether you're onboarding new employees, upgrading existing systems or planning a larger technology refresh, we can help deliver projects efficiently and with minimal disruption to your business. We take care of the planning, setup and implementation, ensuring your technology is ready to support your team from day one.
Our project services include:
New PC and laptop deployments
Data migration and secure transfer
System upgrades and transitions
Network installations and office setups
Secure device wiping and disposal
Hardware supply and installation
All projects are tailored to your requirements and quoted individually following a consultation.
Training & Consulting
Technology works best when it's backed by the right advice and the right knowledge. Whether you're planning an office move, implementing new systems or reviewing your cybersecurity, our consultancy services provide practical guidance to help your business make informed technology decisions with confidence.
Alongside our consultancy services, we offer tailored IT training to help your team work smarter, communicate more effectively and stay secure. Every session is designed around your business, with straightforward, jargon-free guidance that gives your people the confidence to get the most from your technology.
Flexible Delivery Options
One-to-one or team training sessions
On-site or online delivery
Clear, step-by-step guidance
Optional notes and follow-up materials
Pay-As-You-Go Support
Perfect for businesses that only need occasional IT support and prefer the flexibility of paying as they go. Whether you need help troubleshooting an issue, setting up new equipment or resolving an unexpected problem, we're here when you need us—without the commitment of a monthly contract.
£65 per hour (excluding VAT)
Billed hourly – first hour £65, then £16.25 every 15 minutes
Remote support from £16.25, billed in 15-minute increments
No contract or ongoing commitment
Ideal for occasional or reactive support
Monthly Support Plans
Every business relies on technology, but not every business needs a full-time IT department. Our monthly support plans provide predictable costs, direct access to expert support, and the reassurance that help is available when you need it.
Whether you're an independent professional, a growing startup or an established business, our plans are designed to scale with you. With unlimited remote support, responsive service levels and optional add-ons to enhance your IT environment, you can focus on running your business while we take care of the technology.
+ VAT
Ideal for: Independent professionals, remote workers, or solo entrepreneurs who want peace of mind without relying on hourly support.
Fixed monthly fee for 1 named user
Unlimited remote and telephone support (fair use policy applies)
48-hour response SLA
One annual on-site visit (if needed)
Priority access to additional services
Optional add-ons available (see full list below)
Benefits: A step above Pay-As-You-Go, this plan offers consistent, direct access to support and a predictable monthly cost, ideal for avoiding unexpected IT issues or bills.
Solo
Ideal for: Independent professionals, remote workers, or solo entrepreneurs who want peace of mind without relying on hourly support.
Fixed monthly fee for 1 named user
Unlimited remote and telephone support (fair use policy applies)
48-hour response SLA
One annual on-site visit (if needed)
Priority access to additional services
Optional add-ons available (see full list below)
Benefits: A step above Pay-As-You-Go, this plan offers consistent, direct access to support and a predictable monthly cost, ideal for avoiding unexpected IT issues or bills.
Starter
Ideal for: Small teams or growing startups with 2–9 users
Fixed monthly fee per user (tiered by team size)
Unlimited remote and telephone support (fair use policy applies)
Named-user access: each user can contact support directly
1 on-site visit per quarter (if required). Additional on-site visits available at £80 for the first hour, £40/hour thereafter
48-hour response SLA
Optional add-ons (see full list below)
Benefits: Designed to support early-stage businesses and home-based teams. Personalised support, simple pricing, and scalable as you grow.
Tiered Pricing:
2–5 users: £49/user/month (excl. VAT)
6–9 users: £42/user/month (excl. VAT)
Grow
Ideal for: Growing businesses with 10+ users
As your business grows, so do your IT requirements. Our Grow plan provides scalable support tailored to your organisation, with flexible per-user pricing and volume discounts to ensure you receive the right level of service as your team expands.
Tiered per-user pricing
Volume discounts for larger teams
Flexible support tailored to your business
Designed to grow with your organisation
Quote provided on request
Get In Touch
If you'd like to book an appointment or discuss how we can help, simply email help@sistemz.co.uk or complete our contact form.
Whether you're a home user or a business, we'll take the time to understand your needs and recommend the best solution.
Friendly advice, expert support, and no technical jargon.