Pricing & Subscriptions

You can choose a one-time fix when you need us, or select a package like Home Plus or Home Premium for regular access, priority booking and added value like health checks and security tools.

If you work from home or run a side business, you might also benefit from our business Solo Package, giving you named-user access, business-grade response times, and scalable options as you grow.

Whatever your setup, you'll always receive friendly, jargon-free support from a team that genuinely wants to help.

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Pay As You Go Support

£55.00 per hour (incl. VAT)

Ideal for those who only need occasional support. Whether you're setting up a new device, resolving a technical issue, improving your Wi-Fi, or installing new equipment, we're here to help. No contracts, no monthly fees—just friendly, professional support when you need it.

Book an Appointment

Remote Access & Telephone Support

£27.50 per 30 minutes (incl. VAT)

Need advice or a quick fix without the need for a call-out? Our remote and telephone support service is ideal for resolving many common issues, from software problems and email setup to printer connections and general troubleshooting. Fast, convenient and cost-effective, it's often the quickest way to get you back up and running.

A woman with blonde hair wearing a headset, sitting at a desk with a computer monitor, laptop, and plants, conducting a remote support session.
Book an Appointment

Home Services Subscriptions

Home Services Subscriptions

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Home Plus

Comprehensive support for busy households, home workers and families who want complete peace of mind.

  • 1 hour of support per month

  • Remote, telephone and on-site support included

  • Priority booking

  • 10% off additional support time and hardware installations

£65.00 every month
Home Premium

Our most comprehensive support package, designed for households that want complete peace of mind and the highest level of support.

  • Up to 2 hours of support each month (remote and onsite)

  • Annual PC health check

  • Webroot Antivirus licence included

  • Premium priority access for the fastest response times

(Price includes VAT)

£115.00 every month
Home Annual

Ideal for users who want ongoing peace of mind and priority access to expert support throughout the year.

  • Annual PC Health Check

  • 2 hours of remote support

  • 1 hour of on-site support

  • Premium priority access

  • Practical advice and troubleshooting from our experienced team

(Price includes VAT and is billed annually)

£199.00 every 12 months

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Get in Touch

Whether you need help with a technical issue, advice on new equipment, or would like to discuss one of our support plans, we'd love to hear from you. Get in touch and a member of our team will be happy to help.